Difference between revisions of "Experts on call"

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(On call Experts)
(General)
 
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= <FONT COLOR="F65B31">On call Experts</FONT> =
 
= <FONT COLOR="F65B31">On call Experts</FONT> =
* '''Before contacting any on-call experts, shift workers should consult the Run Coordinator''' 270-8916
+
* '''Before contacting any on-call experts, shift workers should consult the Run Coordinator''' 757-270-8916
  
 
=== <FONT COLOR="03A6CF">General</FONT> ===
 
=== <FONT COLOR="03A6CF">General</FONT> ===
 +
 +
'''<FONT COLOR=red>NOTE: Unless otherwise specified you must now dial the 757 area-code before the 7 digit phone numbers below.</FONT>'''
  
 
<FONT COLOR="F65B31">Hall C Run Coordinator</FONT>
 
<FONT COLOR="F65B31">Hall C Run Coordinator</FONT>
* 270-8916
+
* 757-270-8916
  
 
<FONT COLOR="F65B31">Hall C Counting House and Hall</FONT>
 
<FONT COLOR="F65B31">Hall C Counting House and Hall</FONT>
 
* [https://www.jlab.org/Hall-C/document/C_telephones2017.gif C_telephones2017.gif]
 
* [https://www.jlab.org/Hall-C/document/C_telephones2017.gif C_telephones2017.gif]
  
<FONT COLOR="F65B31">Hall C Technical on call</FONT>
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<FONT COLOR="F65B31">Hall C Engineer/Magnet on call</FONT>
* 593-7890
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* 757-593-7890
* Use for issues related to HMS/SHMS magnets, power supplies, rotation or other hall infrastructure
+
* Use for issues related to HMS/SHMS magnets, power supplies, or rotation
 +
* If no response to first call:
 +
# Wait 10 minutes
 +
# Call again - leave voicemail if no pickup, alert the RC - RC will contact appropriate subject matter expert
 +
 
 +
<FONT COLOR="F65B31">Hall C Tech on call</FONT>
 +
* 757-270-2910
 +
* Use for issues related to other hall infrastructure (including vacuum in beamline downstream of target)
 
* If no response to first call:
 
* If no response to first call:
 
# Wait 10 minutes
 
# Wait 10 minutes
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* Mark Jones: 206-7702
 
* Mark Jones: 206-7702
 
* Dave Mack: 269-7442
 
* Dave Mack: 269-7442
 +
* Bob Michaels: 757-782-7042 (cell), 269-7410 (office)
 
* (Brad Sawatzky: 344-2494)
 
* (Brad Sawatzky: 344-2494)
  
 
<FONT COLOR="F65B31">High Voltage </FONT>
 
<FONT COLOR="F65B31">High Voltage </FONT>
* Steve Wood: 593-6656
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* Bob Michaels: 757-782-7042 (cell), 269-7410 (office)
 
* (Brad Sawatzky: 344-2494)
 
* (Brad Sawatzky: 344-2494)
  
 
=== <FONT COLOR="03A6CF">Target system</FONT> ===
 
=== <FONT COLOR="03A6CF">Target system</FONT> ===
 
  
 
<FONT COLOR="F65B31">Cryo Target</FONT>
 
<FONT COLOR="F65B31">Cryo Target</FONT>
  
 
<!-- Generic Target on-call (no longer in use): (757) 218-0071  -->
 
<!-- Generic Target on-call (no longer in use): (757) 218-0071  -->
* The Fall 2021 Target Expert [https://hallcweb.jlab.org/wiki/images/9/99/Target_OnCall_Schedule.pdf on-call schedule] should be written on the white board in the counting room, <br> and will rotate among the three people listed below.<br> If you can't reach the expert currently on call, try one of the other two.
+
* The Target Expert on-call schedule should be written on the white board in the counting room, <br> and will rotate among the three people listed below.<br> If you can't reach the expert currently on call, try one of the other two.
 
** Greg Smith: (757) 871-4371
 
** Greg Smith: (757) 871-4371
 
** Silviu Covrig: (843) 697-1753
 
** Silviu Covrig: (843) 697-1753

Latest revision as of 08:26, 17 October 2022

On call Experts

  • Before contacting any on-call experts, shift workers should consult the Run Coordinator 757-270-8916

General

NOTE: Unless otherwise specified you must now dial the 757 area-code before the 7 digit phone numbers below.

Hall C Run Coordinator

  • 757-270-8916

Hall C Counting House and Hall

Hall C Engineer/Magnet on call

  • 757-593-7890
  • Use for issues related to HMS/SHMS magnets, power supplies, or rotation
  • If no response to first call:
  1. Wait 10 minutes
  2. Call again - leave voicemail if no pickup, alert the RC - RC will contact appropriate subject matter expert

Hall C Tech on call

  • 757-270-2910
  • Use for issues related to other hall infrastructure (including vacuum in beamline downstream of target)
  • If no response to first call:
  1. Wait 10 minutes
  2. Call again - leave voicemail if no pickup, alert the RC - RC will contact appropriate subject matter expert

Hall C Work Coordinator

  • Walter Kellner: 592-1527

Raster

  • Mark Jones: 206-7702
  • Bill Gunning: 879-2420 or 269-5017
  • Chris Cuevas: 865-0461


Beamline

  • Dave Gaskell: 719-5482

Unser, BCM

  • Dave Mack: 269-7442

Beam Energy Measurement

  • Mark Jones: 206-7702
  • Dave Mack: 269-7442

Online/offline analysis

DAQ, Trigger

  • Mark Jones: 206-7702
  • Dave Mack: 269-7442
  • Bob Michaels: 757-782-7042 (cell), 269-7410 (office)
  • (Brad Sawatzky: 344-2494)

High Voltage

  • Bob Michaels: 757-782-7042 (cell), 269-7410 (office)
  • (Brad Sawatzky: 344-2494)

Target system

Cryo Target

  • The Target Expert on-call schedule should be written on the white board in the counting room,
    and will rotate among the three people listed below.
    If you can't reach the expert currently on call, try one of the other two.
    • Greg Smith: (757) 871-4371
    • Silviu Covrig: (843) 697-1753
    • JP Chen: (757) 218-0722

SHMS Detectors

Hodoscopes

  • Dave Mack: 269-7442

Drift Chambers

  • Spectrometer Support Group (Segal, et al)
  • Eric Christy: 725-2685

Noble Gas Cherenkov

  • Dave Mack: 269-7442
  • Spectrometer Support Group (Segal, et al)
  • (Brad Sawatzky : 344-2494)

Heavy Gas Cherenkov

  • Dave Mack: 269-7442
  • Spectrometer Support Group (Segal, et al)
  • (Brad Sawatzky : 344-2494)

Aerogel

  • Vladimir Berdnikov: 757-269-6928 (office), 757-277-8135 (cell)
  • Hamlet Mkrtchyan: (hamlet@jlab.org) - remote, not on site

Calorimeter

  • Hakob Voskanyan: 7741, 223-6507
  • Hamlet Mkrtchyan: 7741 (hamlet@jlab.org) - remote, not on site

HMS Detectors

Hodoscopes

  • Dave Mack: 269-7442

Drift Chambers

  • Spectrometer Support Group (Segal, et al)
  • (Brad Sawatzky: 344-2494)

Gas Cherenkov

  • Spectrometer Support Group (Segal, et al)
  • (Brad Sawatzky : 344-2494)

Calorimeter

  • Hakob Voskanyan: 7741, 223-6507
  • Hamlet Mkrtchyan: (hamlet@jlab.org) - remote, not on site